Terms & Conditions

Welcome to Essence D’Azam. By accessing our website, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

General Terms

Essence D’Azam provides perfumes, attars, and related fragrance products through this website. We reserve the right to update, change, or discontinue any product, service, price, offer, or website feature at any time without prior notice.

You agree to use this website only for lawful purposes and not to misuse, damage, disrupt, or interfere with the website or its services.

Product Information

We make every effort to provide accurate product descriptions, fragrance notes, images, prices, and other information. However, product packaging, colour, design, or other details may occasionally differ from the images shown on the website.

Fragrance experience, projection, and longevity may vary depending on factors such as skin type, weather, storage, and application method. Individual results may differ.

Orders and Payments

All orders are subject to product availability and order confirmation. We reserve the right to cancel or refuse an order in cases such as incorrect pricing, unavailable stock, payment issues, suspected fraud, or incorrect customer information.

Customers are responsible for providing accurate contact, billing, and shipping information while placing an order. Essence D’Azam will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

Pricing and Offers

All prices displayed on the website are subject to change without prior notice. Discounts, promotional offers, coupon codes, and special deals may have specific conditions and validity periods.

Offers cannot be combined unless clearly mentioned.

Shipping and Delivery

We aim to process and deliver orders as quickly as possible. Delivery times may vary depending on the customer’s location, courier availability, weather conditions, holidays, or other circumstances beyond our control.

Any estimated delivery date provided is an estimate and not a guaranteed delivery date.

Returns, Replacements and Refunds

Returns, replacements, and refunds are handled according to our Return & Refund Policy. Customers should review the policy carefully before placing an order.

Opened or used perfumes and attars are generally not eligible for return due to hygiene and personal-use considerations. Damaged, leaking, defective, or incorrect products should be reported within the timeframe mentioned in our Return & Refund Policy.

Intellectual Property

All original website content, including text, graphics, logos, branding elements, and website design, belongs to Essence D’Azam unless otherwise stated.

Third-party trademarks, product names, and brand names belong to their respective owners. Their appearance on our website does not automatically indicate an official partnership or endorsement.

Limitation of Liability

Essence D’Azam will not be responsible for any indirect or unexpected loss resulting from the use of our website or products, to the extent permitted by applicable law.

Customers are responsible for checking product information and using products appropriately. If you experience irritation or discomfort after using a product, discontinue use and seek appropriate professional advice when necessary.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will become effective once the updated version is published on this website.

By continuing to use the website after changes are made, you agree to the updated Terms & Conditions.

Contact Us

If you have any questions about these Terms & Conditions, your order, or our policies, please contact us through the Contact Us page on our website.

By using Essence D’Azam and placing an order through our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.